About Us
Grimsby IT Services — Powered by Griffin IT Group
A Niagara-based technology partner delivering managed IT, cybersecurity, cloud, software and AI services to businesses in Grimsby and across the region.
Who we are
Griffin IT Group is a managed IT services, cybersecurity, cloud, software, AI, infrastructure and technology consulting company based in Thorold, Ontario. Grimsby IT Services is our local practice for businesses in Grimsby and West Niagara — the same team, the same standards, focused on this market.
We do not operate a physical office in Grimsby. Our team works from 28 Front Street South, 2nd Floor, Thorold, Ontario, and delivers both remote and onsite service to Grimsby clients — usually a short drive along the QEW.
How we work
- Proactive management: prevention over reactive break/fix billing
- Security by default in every managed agreement
- Documented environments and standardised technology
- Transparent, fixed monthly pricing
- Senior technicians who know your business
- Independent advice on vendors, hardware and software
- Regular business reviews with leadership, not just ticket reports
- Full-stack capability from help desk through to custom software and AI
What we cover
Managed IT and help desk, onsite support, cybersecurity and compliance, Microsoft 365, Microsoft Azure, AWS and Google Cloud, networks and Wi-Fi, backup and disaster recovery, identity and access management, technology procurement and lifecycle management, vendor management, IT cost optimization, vCIO and vCTO advisory, custom software development, systems integration, automation, AI consulting and AI governance.
Who we serve in Grimsby
Manufacturers and industrial operations, professional services firms, construction and trades, health and wellness clinics, agriculture and wineries in the Lincoln and Grimsby bench area, retail and hospitality, not-for-profits and municipal-adjacent organizations.
Talk to a Grimsby IT specialist
Tell us what is slowing your business down. We will review your environment and give you a straight answer on what to fix first.