Service Catalogue
IT Services for Grimsby, Ontario Businesses
Managed IT, cybersecurity, cloud, Microsoft 365, networks, AI and technology advisory — delivered to Grimsby businesses by Griffin IT Group.
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Core IT services in Grimsby
2 services
Managed IT & Support
IT Help Desk
When a workstation, application or mailbox stops working, your team needs an answer — not a queue. Our help desk gives Grimsby staff a single number, email address and portal for every technology issue.
Endpoint Management
Every laptop and desktop in your business should be built the same way, patched on schedule and monitored continuously. Endpoint management makes that consistency automatic.
6 services
Microsoft 365
Microsoft 365 Services
Microsoft 365 is far more than email. Treated as a platform, it becomes your identity, collaboration, security and compliance foundation.
Microsoft Entra ID
Entra ID controls who can reach your data, from where, and on what device. Configured well, it removes entire categories of risk.
Microsoft Intune
Intune lets you enforce security standards on every company device — and on personal phones — without touching them physically.
SharePoint Online
SharePoint replaces the shared drive — but only when it is structured deliberately. Poorly planned sites become a sprawl nobody trusts.
OneDrive for Business
OneDrive keeps user files off local hard drives and out of harm's way when a laptop is lost, stolen or wiped.
Microsoft Teams
Teams is where the work happens — chat, meetings, calls and files. It needs the same governance you would give a file server.
6 services
Cloud
Microsoft Azure Consulting
Azure gives smaller businesses enterprise infrastructure without a server room — when it is architected and governed properly.
AWS Consulting
For workloads that belong on AWS, we design, migrate and operate infrastructure with security and cost discipline built in.
Google Cloud Services
Google Cloud and Google Workspace suit many organizations well — and often sit alongside Microsoft services rather than replacing them.
Hybrid & Multi-Cloud
Very few businesses are all-cloud or all-on-premises. The practical answer is usually both — designed intentionally.
Cloud Migration
Migrations fail on planning, not technology. We start with discovery and dependency mapping, then move in controlled waves.
Cloud Cost Optimization
Cloud bills grow quietly. Unused resources, oversized virtual machines and forgotten subscriptions add up fast.
16 services
Cybersecurity
Identity & Access Management
Identity is the new perimeter. Most business breaches start with a stolen or over-privileged account, not a firewall failure.
Microsoft Defender
Most Microsoft 365 subscriptions already include serious security capability that is never switched on. We turn it on and tune it.
Email Security
Email remains the primary route into a business. Invoice fraud and CEO impersonation cost Ontario companies real money every week.
Cloud Security
Cloud platforms are secure by design and insecure by default configuration. The gap is where incidents happen.
Ransomware Protection
Ransomware is the single most likely event to close a small business for a week. Protection has to be layered.
Endpoint Detection & Response (EDR)
Traditional antivirus recognises known files. EDR recognises malicious behaviour, which is how modern attacks actually look.
Managed Detection & Response (MDR)
Attacks do not respect business hours. MDR provides monitoring and response outside your team's working day.
Vulnerability Management
Knowing about vulnerabilities is not the point. Closing the ones that matter, on a schedule, is.
Vulnerability Assessments
A vulnerability assessment gives you a factual picture of your exposure — useful for insurance, boards and budget conversations.
Penetration Testing
Penetration testing goes beyond scanning: it demonstrates what an attacker could actually achieve in your environment.
Security Assessments
Most businesses do not need a hundred-page report. They need to know the five things to fix first.
SIEM & Log Management
When something happens, logs are the only record of what occurred. Centralising them turns them into detection.
Security Monitoring
Continuous monitoring shortens the time between compromise and containment, which is the number that decides how bad an incident becomes.
Zero Trust Security
Zero Trust is not a product. It is a way of designing access so that being inside the network grants nothing by itself.
Security Awareness Training
Your staff see more attacks than your firewall does. Training turns them into a detection layer instead of an entry point.
Phishing Simulation
Simulations show which teams are at risk before an attacker does — and they make training relevant.
3 services
Backup & Continuity
Managed Backup
A backup you have never restored is a theory. We monitor every job and test recovery on a schedule.
Disaster Recovery
Backup protects data. Disaster recovery protects operations — the difference matters when a server room floods or ransomware detonates.
Business Continuity
Continuity planning asks a simple question: if this system is gone tomorrow morning, how does the business keep working?
5 services
Network & Infrastructure
Server Management
Physical or virtual, on-premises or in Azure, your servers carry the workloads your business cannot lose. We manage them proactively.
Network Management
A slow or unreliable network looks like a hundred different problems. Managed networking removes the guesswork with continuous monitoring and clean design.
Firewall Management
A firewall installed once and never reviewed becomes a liability. Managed firewall service keeps policy, firmware and logging current.
Business Wi-Fi
Consumer access points do not survive a real office, warehouse or shop floor. We design wireless coverage that holds up under load.
VPN & Secure Remote Access
Remote work should not mean a wide-open door into your network. We build access that is both convenient and controlled.
6 services
AI & Software
Microsoft Copilot
Copilot is only as safe as the permissions underneath it. Before deployment, oversharing in SharePoint and Teams must be resolved.
AI Consulting
The value of AI comes from choosing the right two or three use cases, not from adopting every tool on the market.
AI Development
Off-the-shelf AI stops where your business logic begins. Custom builds connect models to your own data and processes.
Business Process Automation
Manual re-keying between systems is where errors and wasted hours live. Automation removes the handoffs.
Custom Software Development
When the process that makes you competitive has no software product behind it, a purpose-built application pays for itself.
Systems Integration
Your systems already hold the data. Integration stops people from moving it around by hand.
9 services
Governance & Advisory
IT Compliance
Compliance requirements now arrive from insurers, enterprise clients and regulators alike. Answering them requires evidence, not intentions.
Cybersecurity Governance
Governance is how security decisions get made, funded and reviewed — rather than reacting to whatever happened last week.
Data Governance
Knowing what data you hold, where it lives and who can reach it is the foundation for security, AI and compliance alike.
AI Governance
Your staff are already using AI tools. Governance decides whether that is an advantage or an uncontrolled data leak.
IT Cost Optimization
Most businesses we review are paying for software nobody uses and licences nobody needs. The savings usually fund the improvements.
IT Financial Management
Technology spending should be predictable and explainable. IT financial management makes it both.
Technology Roadmaps
A roadmap turns a list of technical debts into a sequenced, funded plan the leadership team can agree to.
vCIO Services
Most Grimsby businesses need CIO-level thinking a few days a quarter, not a full-time salary.
vCTO Services
Where a vCIO covers business technology, a vCTO covers the technology you build and sell.
8 services
Procurement & Workplace
IT Vendor Management
When the internet is down, nobody should be reading a contract to work out who to call. That is our job.
Technology Procurement
Buying the wrong hardware is expensive twice: once at purchase, and again when it has to be replaced early.
Technology Lifecycle Management
Equipment that runs until it fails causes outages at the worst possible time. Lifecycle management makes replacement predictable.
Office IT Services
The everyday office technology stack has to simply work: desks, screens, printers, Wi-Fi and meeting rooms.
Office Moves & IT Relocation
Office moves fail on lead times: internet circuits and cabling take weeks, not days. Planning early is everything.
VoIP & Business Phone Systems
Modern phone systems follow your staff between the office, home and the road, with the features you actually use.
Conference Room Technology
Meeting rooms should start on time. That means a single button, reliable audio and a camera everyone can be seen on.
Technology Decommissioning
Retired equipment still contains your data. Disposal has to be documented, not just done.
Talk to a Grimsby IT specialist
Tell us what is slowing your business down. We will review your environment and give you a straight answer on what to fix first.