Legal
Privacy Policy
How Griffin IT Group handles personal information collected through GrimsbyITservices.com.
Information we collect
We collect the information you choose to provide through our contact form, by email or by telephone — typically your name, company, email address, phone number and the details of your enquiry. We also collect standard, non-identifying web analytics such as pages viewed and referring source.
How we use your information
Information is used solely to respond to your enquiry, provide requested services, prepare proposals and maintain our business relationship. We do not sell, rent or trade personal information to third parties.
Legal basis and consent
By submitting an enquiry you consent to Griffin IT Group contacting you about that enquiry. You may withdraw consent at any time by emailing us, subject to legal and contractual obligations.
Retention
We retain enquiry information for as long as needed to serve the purpose it was collected for, and thereafter only as required for legal, accounting or contractual reasons.
Security
We apply administrative, technical and physical safeguards appropriate to the sensitivity of the information, including access controls, multi-factor authentication and encryption in transit.
Service providers
We use reputable providers for hosting, email and business systems. These providers process information only as needed to deliver their service and are bound by confidentiality obligations.
Cookies and analytics
This website may use cookies and analytics to understand aggregate usage and improve content. You can disable cookies in your browser without losing access to the site's information.
Your rights
Under PIPEDA you may request access to the personal information we hold about you, request corrections, or ask that it be deleted where we have no continuing obligation to keep it.
Contact us
Privacy questions or requests can be sent to info@griffinitgroup.com or by mail to Griffin IT Group, 28 Front Street South, 2nd Floor, Thorold, Ontario L2V 1W9. You can also call (289) 667-4000.